If you want to book Princess Cruises over the phone, need help completing a reservation, or want support with Princess Cruises manage my booking, you can simply contact the official Princess Cruises support line. When you call the Princess Cruises booking number, you can get help with new reservations, cabin upgrades, changing travel dates, onboard dining reservations, payment support, and more. Phone support hours normally follow US business timings, but availability may vary by department and region — always check the official Princess Cruises website for the most accurate contact hours.
New Princess Cruises reservations
• Make a new cruise plan and book Princess Cruise over the phone
• Cabin upgrades & fare comparison support
• Manage my booking Princess Cruises — modify dates / passenger details
• Cruise cancellation assistance & refund information
• Help with Princess Cruises dining reservations and beverage packages
• Payment assistance, adding travel insurance, or Wi-Fi packages
• Help in understanding documents, itinerary, and travel requirements
Princess Cruise offers an extraordinary way to explore the world, combining luxury, comfort, and unforgettable experiences in every journey. From breathtaking natural landscapes to culturally rich cities, each Princess Cruise destination is crafted to inspire travelers of all kinds. Whether you wish to witness Alaska’s majestic glaciers, stroll through Europe’s charming historic towns, unwind on the pristine beaches of the Caribbean, or experience the stunning coastlines of Asia and Australia, Princess Cruise turns every voyage into a memorable adventure.
Caribbean & Southern Caribbean, Mediterranean & Greek Isles, Canada & New England
Mediterranean, Caribbean (Eastern & Western), Alaska & Panama Canal, Mexican Riviera & West Coast
Northern Europe & Norwegian Fjords, Mediterranean & Canary Islands / Southern Europe, Caribbean & Bahamas
Western & Southern Caribbean (from Galveston), Eastern / Other Caribbean, Europe / Transatlantic / British Isles
Alaska — Inside Passage & Glacier Voyages, Mexican Riviera & Pacific Coast (USA), Asia & Southeast Asia (Upcoming Repositioning)
Canada & New England / Greenland, Alaska & West Coast of North America, Hawai‘i & Pacific Islands, Mediterranean / Europe & Transatlantic Deployments
Mexican Riviera & California Coast, Hawaiian Islands, Alaska & Inside Passage, Panama Canal / Transits / Caribbean
Japan (February – November 2026), Southeast Asia (Singapore homeport, December 2025 – Feb/Mar 2026)
Alaska & Pacific Northwest, Mexican Riviera & West Coast USA, Australia & New Zealand / South Pacific, Trans-Pacific / Asia & Repositioning Cruises
To make a Princess Cruises reservation online, simply go to the official Princess Cruises website and select the destination you want to visit. Choose your preferred itinerary, select your ship, compare cabin categories, and then choose your travel date. Proceed to the checkout page to make the payment and receive your booking confirmation. After confirmation, you can log in anytime to Princess Cruises manage my booking to update guest details, make dining reservations, add shore excursions, and complete online check-in.
Princess Cruises offers worldwide sailings including the Caribbean, Alaska glaciers, Mediterranean, Europe river-coastal routes, Mexico, Hawaii, South Pacific, Panama Canal, and more bucket-list experiences. Some of the most famous ships in the Princess fleet include Regal Princess, Discovery Princess, Royal Princess, Majestic Princess, Ruby Princess, and Sky Princess — known for their theater shows, specialty dining, and world-class spa experiences. Whether you prefer warm beaches or ice-capped fjords, Princess Cruises offers itineraries for every travel style.
Princess Cruises allows passengers to change or cancel bookings depending on the cruise fare, itinerary, cabin type, and how early the change request is made. Cancellation fees can vary based on how many days remain before departure. Some promotional fares may be non-refundable, while standard fares may offer partial or future cruise credit options. For accurate and the latest guidelines, always refer to your specific fare terms or contact Princess Cruises customer service directly.
To speak with a live agent or book by phone, use the customer support number below:
We believe that everyone deserves to experience their dream vacation without breaking the bank. That's why we offer a price section on our website that features a range of affordable travel
Princess Cruises is owned by Carnival Corporation & plc.
It operates under the Holland America Group, which includes Princess, Holland America Line, Seabourn, and P&O Cruises Australia.
The company is dual-listed (USA & UK).
Princess eliminated assigned arrival times for embarkation as of August 2023.
Instead, you get a boarding “window” shown in the Princess app.
According to many guest reports, boarding often starts around 10:30 AM (especially for priority / early groups), with general boarding beginning around 11:00 AM.
For the departure time, check your cruise documents; you typically must be on board by ~1 hour before sailing, per standard cruise practice.
Sun Princess — the first Sphere-class ship, launched in early 2024.
Star Princess — the second Sphere-class, made its maiden voyage in October 2025.
The Sphere class focuses on sustainability (LNG-powered), with spacious design, The Dome (glass geodesic structure), and a modern Piazza.
“Best” depends on what you value (size, amenities, style). Here are some recommendations:
For the newest / most modern experience: Sun Princess & Star Princess (Sphere-class) — large, lots of dining, high-tech, modern entertainment.
For a more classic Princess feel: Older ships like the Grand Princess or Ruby Princess may appeal; they are slightly smaller (relative to Sphere-class) and can feel more “traditional cruise.”
If you want a premium, relaxing experience, choose staterooms in the Sanctuary Collection (on newer ships) — they offer more exclusivity.
Princess has a Celebration Group Program for group bookings:
You need 5 to 20 staterooms to set up a group under this program.
Use either a Princess Specialist or a trusted travel advisor to help set up the group.
Once the group is created, the staterooms are held for 60 days.
There’s a “Princess Promise”: they commit to responding in 3 business days for group inquiries.
Princess Cruises is known for:
High-quality service with a personal touch (thanks in part to their MedallionClass tech).
Diverse itineraries: Caribbean, Alaska, Europe, Asia, world cruises, etc.
Entertainment & innovation: The newer ships bring in more modern design, large theaters, new dining concepts.
Relaxed but premium cruising: Not ultra-luxury, but a very refined “floating resort” feel.
Sustainability moves: With their Sphere-class, they’re adopting LNG to reduce environmental impact.
It depends on your fare/package, but typically:
Accommodation — your room / stateroom.
Main dining room meals and buffet — standard fare includes these.
Some non-alcoholic beverages (like water, iced tea) are generally included.
Crew gratuities or service tips may or may not be included, based on fare / package.
Basic Wi-Fi is not always fully free — Princess has its “MedallionNet” Wi-Fi system.
Entertainment (shows, theater) is included.
Additional paid extras: specialty dining, premium drinks, shore excursions, etc.
According to Princess’s own FAQs, there are alcohol policy restrictions.
For non-alcoholic drinks: you will generally find water, soft drinks, some juices included in standard fare. According to guest reports: without a drink package, only limited free drinks are “always included” (e.g., water, coffee, some juices).
If you want more or better drinks, you can opt for their Plus or Premier package (more below).
Main dining / traditional restaurant: Most basic fare includes access to the main dining rooms.
Casual dining / buffet: Available and included for many passengers.
Specialty / premium dining: Available at extra cost, or included depending on your package (like Premier).
Room service: Available, but certain items (e.g., premium drinks / desserts) might cost extra depending on your plan.
Princess offers a wide variety:
Entertainment: Theaters, live shows, music, performances.
Pools, deck activities: Depending on ship, there are pool decks, lounging areas, maybe splash zones or ropes course (on newer ships like Sun Princess).
Spa & fitness: Onboard spa services, gym, fitness classes.
Sports / outdoor deck: On newer ships like Star Princess, there is a sports court, jogging track, etc.
Kids programs (see next question).
Main Dining Rooms: Traditional sit-down, multi-course meals.
Buffet / casual dining: For more flexible, relaxed meals.
Specialty Restaurants: Premium restaurants, themed dining, “a la carte” options.
Signature / Exclusive Dining: On newer ships (Sphere class), there are special venues like Signature Restaurant, Signature Lounge, reserved for high-tier staterooms.
Bars / Lounges: Many bars, pubs, lounges spread across the ship.
Room Service: Available (with some free items, and premium paid items depending on package).
Yes — they use a system called MedallionNet.
It’s not just basic; higher-tier passengers (or those who choose certain packages) can get unlimited Wi-Fi for multiple devices. For example, with their “Premier” bundle, you get Unlimited MedallionNet 2.0 with Starlink & 5G for up to 4 devices.
You can buy Wi-Fi separately if your fare doesn’t include it.
Yes — Princess has age-appropriate, customized programs for kids.
These include supervised activities, entertainment, and dedicated kids’ clubs.
For very young children, there may be babysitting / paid childcare in some cases (depending on ship) — check with Princess for specific itineraries.
Yes, most Princess ships have a casino.
For example, on Star Princess, the casino area is expanded with a non-smoking section.
Note: There are age restrictions for gambling; check Princess’s policy for each ship.
Base fare: There’s no fixed “per person” price universally — it depends heavily on factors like the ship, itinerary, length, time of year, and cabin type.
As a rough ballpark: many 7-day Princess cruises start in the low-to-mid hundreds of USD per person per day, though premium or longer routes cost more. For example, one Princess fare page shows $60/day for their “Plus” fare tier.
On the higher side, for luxury cabins or long voyages, the cost can go up significantly (suites, premium routes, etc.).
So, overall, a moderate 7-day cruise might cost a few hundred dollars per person, but it can go into the thousands for more premium options.
Here’s what is generally covered in the standard fare:
Included:
Your accommodation in the chosen cabin.
Meals in the main dining room, buffet, and many casual dining venues.
A limited selection of non-alcoholic drinks (like water, tea, coffee, and certain juices).
Entertainment: theater shows, live music, “Movies Under the Stars,” etc.
Use of pools, fitness facilities, kids’ programs, etc., are generally included.
The MedallionClass experience (which includes the electronic Medallion device for services) is part of fare.
Not included (unless you pay for an upgraded fare/package):
Alcoholic drinks, specialty coffees, soda, bottled water — unless you have a “Plus” or “Premier” package.
Specialty dining (steakhouses, fine dining) costs extra.
Shore excursions (tours at ports) are extra.
Spa, fitness classes (if not included), medical services are extra.
Gratuities (service charges) are not included in the standard fare — they’re automatically added daily to your onboard account unless you have Plus or Premier.
Wi-Fi is not included in standard fare.
Yes, very much so. Princess divides cabins into categories such as:
Interior (no window) Cruise Vacations
Oceanview (window) Cruise Vacations
Balcony (with private balcony) Cruise Vacations
Mini-Suites and Suites (much more spacious, more amenities)
Higher cabin types (like suites) cost more per night but also sometimes come with extra perks (or the value of added comfort is higher).
Princess Plus fare: This is an upgraded fare/package (around $60/person per day for some sailings) that includes: a drink package (up to a limit), Wi-Fi (1 device), gratuities (crew appreciation), some casual dining, room service, etc.
Princess Premier fare: More “all-in” — includes unlimited (within certain limits) drinks, more dining options, Wi-Fi for more devices, gratuities, and other perks.
Captain’s Circle / Loyalty / Launch Savings: There are loyalty-based or promotional discounts. For example, early-booking benefits and “Launch Savings” are mentioned in their brochure.
Sometimes you can get onboard credit or price adjustments: people report that after paying full, if the fare drops, Princess might cancel and rebook or give onboard credit.
Yes — not all costs are obvious when you first see the fare. Some “hidden” or additional charges to budget for:
Daily gratuities (crew appreciation): Standard fare doesn’t include it; it’s added to your bill (~ US$17–19 per person per day, depending on cabin type) unless you have Plus or Premier.
Service charge (often ~18%) on onboard purchases like specialty dining, drinks, spa, etc.
Room service / delivery fees: For example, “OceanNow” (food delivery via app) has a delivery fee per order unless you have Plus / Premier.
Port taxes, fees, and surcharges (these are often extra — depends on itinerary)
Wi-Fi cost if you didn’t pay for a Plus / Premier package
Here’s an overview of what happens if you cancel:
The cancellation fee depends on how far in advance you cancel, and also on the length of the cruise.
For cruises 1–24 days, for example:
Cancel 90 days or more before departure → no cancellation fee.
Cancel between 75-89 days → ~ 25% of total charges.
Cancel 61-74 days → ~ 50% of total.
Cancel 31-60 days → ~ 75%.
Cancel within 30 days → 100% (i.e., no refund) for “all items” (fare + etc).
Taxes, fees, and government charges are typically refundable if you cancel (depending on contract) but other parts are more complicated.
For special promotions: if you booked a non-refundable fare, you might not get any refund.
Yes — you can make alterations, but these are subject to change fees and policies. According to their terms, “alteration and cancellation by Princess” is possible.
You should check your booking confirmation / passage contract, because your specific cancellation / change schedule depends on exactly when you booked, what fare type you used, and the itinerary.
Yes — but how much depends on when you cancel (see the cancellation chart above).
If you cancel early (e.g., > 90 days), you may get a large portion (or even full) refund of fare (excluding taxes or depending on contract).
If you cancel late, refund may be zero (for “all items” fare) in many cases.
If you pre-paid for excursions or onboard purchases, you will often get a refund for those.
If you bought Princess Vacation Protection (their insurance), then cancellation for covered reasons (illness, etc.) may be handled under that plan.
If Princess cancels your sailing (or offers a “significant alteration”) before departure, they may offer:
A full refund of money paid.
Or cruise credit (future cruise credit), depending on timing and situation.
If they delay the cruise by more than 3 calendar days and you don’t accept the delay / alternative cruise, you are eligible for a refund of your “cruise fare and charges” including government fees.
Yes — this is one of the typical use-cases for Princess Vacation Protection (travel protection). If you have that, and your cancellation falls under a covered reason (illness, emergency), you should be able to claim per the policy.
If you don’t have such protection, then standard cancellation penalties apply per their cancellation schedule.
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